Frequently Asked Questions

Find answers to commonly asked product and support questions.

Technical Support Questions

Q:  I am having start up, stability, or performance issues

Q:  I hear no sound while playing games or listening to music

Q:  The computer does not turn on when I press the power button

Q:  Computer powers on but does not boot into my OS

Customer Service Questions

Q:  Does Hyperion Computer ship internationally?

Q:  What payment method does Hyperion Computer support?

Q:  How long does it take for my order to ship?

Q:  What does the warranty cover?

Q:  My system is out of warranty do I still get any support?

Q:  Are there any additional taxes when purchasing from Hyperion Computer?

Q:  What do I receive with my system?